C3 ManageIT Service
For one flat monthly fee, C3 can provide you with a package of IT support and maintenance services tailored specifically to your company's needs. By closely monitoring virtual servers and desktops, network devices, and applications, our highly trained support team can spot potential problems before they become major issues. It is this early detection of network problems that can help prevent them from negatively impacting your business operations, and THAT saves you money.
Services Included
Included in the monthly fee are the following services:
- 24x7 Monitoring of Servers and Connectivity
- Unlimited Remote Helpdesk Support
- Asset Management
- Backup Verifications
- Telco Circuit Problem Resolution
- Server Patch Management
- User Account Administration (adds, deletes, updates)
- File Sharing Control and Administration
- Password Resets
- Microsoft Windows, Exchange, Sharepoint, and SQL support
- Microsoft Office Support
- Anti-Virus Monitoring and Remediation1
- Anti-Spam Control and Tuning2
The Bottom Line
The ManageIT service package provides your company with a complete IT outsourcing solution for one fixed monthly cost. This eliminates budgetary surprises and IT induced cash flow crunches!